CRYPTO FAQ

Gain actionable crypto insights and accelerate growth with our AI-powered analytics.
Make data-driven decisions to deliver exceptional results.

Is it secure? How are my funds protected? faq-icon

Your security comes first. Blank Finvex employs bank-grade encryption, two-factor authentication (2FA), and cold storage to protect your digital assets. We adhere to stringent financial regulations in Norway and undergo regular audits. Funds are insured against unauthorized access, so you can trade with confidence.

I’ve never invested in cryptocurrency before. Is it complicated? faq-icon

Not at all—Blank Finvex is built with beginners in mind:
  • Step-by-step tutorials and 24/7 support
  • Risk-free demo for practicing with virtual funds
  • Automated tools that handle the heavy lifting for you
  • Start small (from only $5) and learn as you trade!

How quickly can I withdraw funds to my bank card? faq-icon

Bank card withdrawals are processed within 1–3 business days in most regions. Crypto transfers to external wallets are usually completed in under 30 minutes. Processing times may vary based on your bank and verification status.

Why are there no fees? Is there a catch? faq-icon

Our revenue comes from premium features and volume-based partnerships with exchanges—not from user fees. There are no hidden fees—you always see the exact transaction amount before confirming.

Is this service offered in my country? faq-icon

Yes! Blank Finvex is available in most countries worldwide (over 98 and counting). During registration, simply select your country to confirm availability and view local payment options. We comply with all applicable local regulations to keep your trading safe and legal.

How should I decide what to invest in? Do you offer recommendations? faq-icon

We simplify cryptocurrency investing for beginners. Blank Finvex offers:
  • 1. AI-powered recommendations - Receive personalized coin suggestions aligned with your risk profile
  • 2. Ready-made portfolios - Curated bundles (e.g., 'Starter Pack', 'DeFi Bundle')
  • 3. Live Market Signals – Real-time buy/sell alerts for leading cryptocurrencies
  • Additionally, our interactive tutorial helps you learn as you invest!

Where can I get support if I encounter technical issues? faq-icon

We offer 24/7 support via live chat and email at support@blank-finvex.com. For urgent issues, our average response time is under 15 minutes.

Is cryptocurrency legal? Do you comply with the financial regulations in my country? faq-icon

Yes, cryptocurrency is legal in most jurisdictions, and Blank Finvex complies fully with all applicable local regulations. Here's what you need to know:
  • 1. Licensed Service
  • Registered with (FinCEN, FCA, and CySEC)
  • Independent audits by third-party firms
  • 2. Country-Specific Rules
  • Automated geo-compliance: Our platform adapts to your country's regulations
  • KYC verification where legally required
  • 3. Your Funds Are Secure
  • Bank-grade security (just like online banking)
  • 95% of assets held in offline cold storage
  • Visit our Compliance page to see your country’s status, or contact support for details.

Which payment methods do you support? faq-icon

You can easily fund your account with
  • 1. Traditional Payments
  • Visa/Mastercard (2.9% fee)
  • Bank transfers (SEPA & SWIFT - 0% fee)
  • PayPal (instant processing)
  • 2. Crypto Deposits
  • Direct cryptocurrency transfers (BTC, ETH, USDT - 0% fee)
  • QR code scanning for mobile wallets
  • Deposits clear in under 10 minutes! View all options in your account dashboard.

Crypto Support

Customer Support & Assistance

For all inquiries, please contact our partner broker directly. If you don’t have an account with a trusted brokerage partner, let us know and we’ll help you get started. Should you experience any issues with your trading partner’s support, reach out to us and we’ll work to resolve the situation.

Support Hours

Our customer service team operates 24/7 without interruption. In rare instances when immediate access isn’t available, rest assured that our support specialists will respond to your request as quickly as possible.

24/7 Online Support

For all your questions.

How may we help?